The last thing you need when filing an insurance claim is poor customer service
All insurance policies - and companies - are not created equal. While most insurers are similar when it comes to a very basic level of protection that is regulated by your state, those same policies can have dramatic differences in terms of features as well as the level of customer service you should expect should you have a claim. Those qualities are what actually set apart one insurance provider from another.
Know Your Insurance Companies Reputation
A commonly misleading belief is that insurance is a commodity, it’s all the same thing. What is wrong with that belief is that it sets you, the policy holder, up to buy based on one sole factor…
The insurance rates!
As a result, you can find plenty of review sites bashing insurance companies based on the fact that the customer felt like they received very poor service after filing a claim.
That’s when most policyholders wise up to the fact that they would rather pay a little more for a better customer service experience during a claim than to pay less to own a policy that will end up giving them horrible service during the claim process and then dropping them immediately afterward.
What About Discounts?
While the reputation of the company you do business with is of the utmost importance, no many people will hope in line to pay more than they have to for coverage. What’s more beneficial to the majority of people is the discounts from having multiple policies.
Having home or renters insurance bundled with auto is one of the best ways to get the most out of your policies. Even better still, multi-car with anti theft bundled with home or renters insurance.
The rates can be even better for business owners with multiple policies.
“We were flabbergasted! You saved us near $20,000 a year in premium, with the same coverage. Hats off!!?"
Getting The Value You Pay For
Everyone wants to save on insurance. It’s a no brainer. Ultimately, what is more important is getting what you are actually paying for, which is a company that will be there for you when all the chips are down.
You really want to go to a company where you feel comfortable that they’re going to give you the best advice and the right coverage, then you want to worry about the cost of insurance when you are getting a quote.
The last thing you want to do is sign on for a policy that ends up costing you a lot more because the company isn’t financially stable, or chose not to be helpful in your time of need.
At Ferguson Insurance Center, we put customer service first to make sure that you get the most out of your policies from day 1. And if you ever need to file a claim, we are their for you to help you every step of the way.
Join over 1,800 wise policyholders by getting a quote from Ferguson Insurance Center today. We work with over 30 insurers to find the right coverage for you at the lowest rates.